Privacy Policy

In compliance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 (GDPR), and Organic Law 3/2018 of December 5 on the Protection of Personal Data and the Guarantee of Digital Rights (LOPDGDD), users are hereby informed of the policy regarding the processing and protection of personal data collected through the website Delia Ortega – The Big Apple.

Identity of the Responsible Party

Holder: Delia Ortega
Trade name: The Big Apple
Email: info@deliaortega.com
Headquarters: Spain (online services)
Activity: English training and teaching

Purpose of the processing

The personal data that users provide through the forms on this website will be used for the following purposes:

  • Respond to requests for information or inquiries submitted by the user.
  • Manage registrations for courses, workshops, webinars, or training activities.
  • Submit inquiries regarding the brand's services The Big Apple (only if express consent is given).
  • Manage access to and use of educational resources or downloads available on the website.

Legal basis for processing

The legal basis that authorizes the processing of personal data is:

  • Consent of the data subject, which is granted upon completing and submitting the forms available on the website.
  • Performance of a Contract, when a user signs up for a course or training service.
  • Compliance with Legal Obligations arising from current regulations.

Data Retention

The personal data provided will be retained for as long as necessary to fulfill the purpose for which it was collected or until the user requests its deletion. In the case of commercial communications, the data will be retained until the user withdraws their consent.

Recipients of the data

Personal data will not be disclosed to third parties, except where required by law or when necessary to provide a contracted service (for example, payment platforms or email marketing tools that comply with the GDPR).

User Rights

Users may exercise the following data protection rights at any time:

  • Right of access to your personal data.
  • Right to correct inaccurate or incomplete data.
  • Right to have your data erased or deleted (“right to be forgotten”).
  • Right to object to the processing of your data.
  • Right to restriction of processing.
  • Right to data portability.

To exercise these rights, the user must send a request to the email address info@deliaortega.com, specifying the right you wish to exercise and including a copy of your identification document.

Safety Measures

Delia Ortega – The Big Apple implements the necessary technical and organizational measures to ensure the security of personal data and prevent its alteration, loss, or unauthorized processing or access, in accordance with applicable regulations.

Business Communications

Marketing communications will only be sent to users who expressly consent to them by checking the corresponding box on the website forms. Users may unsubscribe at any time by clicking the link included in those emails or by writing to info@deliaortega.com.

Changes to the Privacy Policy

The owner reserves the right to modify this Privacy Policy at any time to adapt it to new legislation or changes in its business activities. In the event of any modifications, they will be posted on this page and will take effect as of the date of the update.

Contact

For any questions or inquiries regarding the protection of personal data, users may contact us via email at: info@deliaortega.com.